WEBSITE USE TERMS AGREEMENT

Welcome to Yolande Herbst International

This site is intended for users 18 years and older.

This Privacy Policy outlines how Yolande Herbst International ("we", "us", "our") collects, uses, discloses, and protects personal information in the course of providing Yolande Herbst International and related services to our clients ("Client", "you", "your").

We encourage you to read our Terms of Use and Privacy Policy carefully before using any of our services.

CONTENTS:

1. Collection of Personal Information:
2. Use of Personal Information:
3. Disclosure of Personal Information:
4. Protection of Personal Information:
5. Retention of Personal Information:
6. Access to Personal Information:
7. Compliance with Privacy Laws:
8. Changes to this Privacy Policy:
9. Contact Us:

INTRODUCTION:
Yolande Herbst International ("we," "us," "our") is committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable Canadian privacy laws.

1. Collection of Personal Information
1.1. Information Collected: We collect personal information that is necessary for providing our services. We may collect: Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data, Usage Data, Marketing Preferences, and Health Data (if disclosed in therapy).

This includes, but is not limited to:
Name
Contact information (address, phone number, email)
Health history and medical conditions
Payment information

1.2. Methods of Collection: Personal information is collected through:
Intake forms and mental health history questionnaires
Direct interactions during appointments
Online booking systems
Email and phone communications

2. Use of Personal Information
2.1. Primary Purpose: The primary purpose of collecting personal information is to provide safe and effective personalised therapy services.
2.2. Secondary Purposes: Personal information may also be used for:
Scheduling and appointment reminders
Processing payments and issuing receipts
Communicating with you about your treatment
Record-keeping and administration
Meeting legal and regulatory requirements
Marketing, with consent

3. Disclosure of Personal Information
3.1. Third Parties: We do not sell, trade, or otherwise transfer your personal information to outside parties except as outlined in this policy. 
Personal information may be disclosed to third parties only in the following circumstances:
With your explicit consent
To healthcare professionals involved in your care, with your consent
To comply with legal obligations, such as reporting to regulatory bodies or responding to legal processes

4. Protection of Personal Information
4.1. Security Measures: We implement appropriate physical, technical, and administrative measures to safeguard your personal information against unauthorized access, use, alteration, or disclosure. These measures include secure storage systems, encryption, and access controls.

5. Retention of Personal Information
5.1. Retention Period: Personal information is retained only as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements.
5.2. Destruction of Information: Personal information that is no longer required is securely destroyed in accordance with applicable laws and regulations.

6. Access to Personal Information
6.1. Your Rights (GDPR):: You have the right to access, update, or correct your personal information. You may also request the deletion of your personal information, subject to legal and regulatory obligations.
6.2. Contact Us: To exercise your rights or if you have any questions or concerns about our privacy practices, please contact us using the contact information provided below.

You have the right to:
Access
Rectify
Erase
Restrict
Object
Withdraw consent
Data portability
To exercise your rights, or if you have any questions or concerns, please contact us at: EMAIL: support@yolandeherbst.com

7. Cookies:
We use cookies for analytics and site functionality. See our TERMS SECTION 12 for more details.

8. Updates to Policy:
We may revise this policy as needed. Changes will be posted here with an updated effective date.

9. Contact:
Name: Yolande Herbst
Email: support@pureconsciousness.ca
Phone: 613.581.0093
Mail: 430 Hazeldean Road, Suite #220, Kanata, ON K2L 1T9

Thank you for your trust. We’re committed to protecting your information and providing transformative services that honour your privacy.